It’s extremely important to us that Zenly remains a safe and friendly place for everyone and that no one has a bad experience. To ensure this, we’ve added ways for you to report inappropriate behavior. Currently, user profiles and chat messages can be reported.
We always recommend, as a first step, to block a user who is bothering you as this will prevent any further contact going forward. 🚫
Report a user
From the user’s profile tap ‘settings ⚙️’ in the top left and select the option to report. Please provide as much information as possible when submitting the report.
It’s not possible to report a friend. If you want to report a friend you must first unfriend, and then submit a report.
Report a chat message
Long-press the message you want to report and choose the option to report. Please provide as much information as possible when submitting the report.
All received reports are reviewed by a member of our care team. ❤️ Please rest assured, we will take necessary action to ensure Zenly remains safe for everyone.