Your location isn’t updating correctly? Maybe your friends only see your real-time location when you have Zenly open? If so, it sounds like battery/data-saving settings are enabled on your device, preventing Zenly from running correctly in the background.
Run through the following steps to ensure that battery-saving settings are disabled. The wording of the settings below can differ slightly depending on your device, so keep your eyes peeled for anything similar! 👀
Verify Battery Saving settings
‘Mobile Manager‘ > ‘PowerMaster‘ > ‘Settings‘ or ‘Battery Saving‘ > toggle off ‘Auto-Deny Apps from Auto-Starting‘
‘Mobile Manager‘ > ‘PowerMaster‘ > ‘Settings or Battery Saving‘ > toggle off ‘Clean up‘
Ensure Zenly can run on startup
‘Phone Manager‘ or ‘Smart Manager app‘ > toggle on ‘Allow Zenly to Auto-Start‘
Ensure Zenly has access to mobile data and wifi
‘Phone Manager ‘or ‘Smart Manager app‘ > ‘Data Manager’ > ‘Net Control’ > toggle on ‘Allow Zenly to Use Data and WiFi‘