Your location isn’t updating correctly? Maybe your friends only see your real-time location when you have the app open?
If so, there’s a good chance that battery-saving settings are enabled on your device. These settings can prevent Zenly from running correctly in the background. Therefore, your friends will only see your real-time location when you have the app open.
Please troubleshoot the following steps to ensure that battery-saving settings are disabled:
Android 5.1.1(MIUI7) and 6.0.1(MIUI8)
Additional settings > Battery & performance > Manage apps battery usage > Choose apps > Zenly > Background settings: no restrictions + Background location: Allow
OR Power saving mode: Standard or OFF
Security > Permissions > Autostart > Zenly: ON
Task management > Lock the app, prevent Zenly being killed by cleanup background tasks.
If the above steps do not resolve your issue, please consult the article “My location isn't updating – Android” for further help.